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Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Shipping & Delivery
- Orders received before 2:00 PM EST are shipped the same business day, orders received after 2:00 POM are shipped the next business day.
- Shipping cost is $0.00 for orders picked up from our store located 615 N 21st Ave., Hollywood, FL 33020.
- Products where inventory status is Backorder or On Display To Order will be delivered within a time window within 30-90 days from the day they were ordered.
- Orders submitted with Overnight/Next Day and 2 Day shipping options can be shipped at requested shipping speed when all items become available on an order. "In-stock" items can be shipped on the same day if an order is placed before 2 PM EST on that business day. All orders placed after 2 PM EST can be shipped out on the following business day. "More on the way" and "Nationwide Back Order" items can be shipped by the requested shipping method within 24 hours once the items become available in our warehouse. Unfortunately, oversize items are eligible for ground shipping only and are shipped by freight (special trucking other than UPS, USPS or FedEx). Contact us for freight cost or if you have any questions or concerns.
- Shipping costs vary depending on shipping zip code, order total weight, dimensions and number of packages according to what UPS server API replies and will be reflected on the checkout page for you to check and confirm before you submit your order and are charged.
- Privacy & Security
- Please referr to the Privacy Policy section.
- Returns & Replacements
- When you buy from LEDRADIANT.COM, you can rest assured that your products have been designed, tested and guaranteed. However, if you decide to return for any reason, please note that all returns must be made in original sellable condition, including all related materials within 30 days from the shipping date. Some returned/refused items are subject to 15% fee for reconditioning and restocking purposes, unless otherwise noted. Although a return may get approved, an exchange or credit will only be given if the return merchandise passes our inspection and is in re-sellable condition. All return shipping should be made by the customer under the customer's sole responsibility and the customer pays return shipping expenses unless it is a defective part return. Defective items can only be exchanged for the same part within 30 days from the shipping date.
- All returned products must be 100% complete in its original form, including all of its components, all original boxes and packing materials, manuals, blank warranty cards and other accessories provided in the initial shipment. LEDRADIANT.COM reserves the right to refuse crediting customer’s account if returned item is damaged, scratched or not in sellable condition (Please refer to below product type details). PLEASE DO NOT DAMAGE OR WRITE ON THE ORIGINAL (INNER) MERCHANDISE BOX.
- Ordering
- LEDRADIANT ships out most orders within the same day once an order placed. Therefore, if an order is submitted, there is no guarantee that it can be cancelled. Please follow the return policy if the order is already shipped.
- Payment, Pricing & Promotions
- Promotions are good for the rules they are set.
- Purchaser assigns the rights to offer any electric demand savings achieved by installing the purchased products into the regionally relevant Capacity Market to LEDRadiant. If receiving a rebate is contingent on transfer of capacity rights, then the rebate will supersede this agreement.
- Viewing Orders
- You can view and track your orders online by signing into your account.
- Updating Account Information
- Is the customer responsability to maintain current the shipping address to avoid delays or misplacements.
Site Seals
About us
Information
- Call us for a free consultation.
Our local specialist will create a free S-ROI report. - Find a Qualified Electrical Contractor
- Reviews and Projects
- Accessibility for All
Warehouses
- Bell Gardens, CA
- Gardena, CA
- Los Angeles, CA
- Rancho Dominguez, CA
- Baldwin Park, CA
- City of Industry, CA
- Riverside, CA,
- Temecula, CA
- Hollywood, FL
- Acworth, GA
- Buford, GA
- Duluth, GA
- Medford, NY
- Plainview, NY
- Ronkonkoma, NY
- Columbus, OH
- Dallas, TX
- Houston, TX
- Mckinney, TX
- Stafford, TX
CONTACT US
- Ph: (844) 533-7230
- Fax: (305) 901-1314
- 615 N 21st Avenue
Hollywood, FL 33020
Testimonials
Eddy,
Thank you very much for enhancing illumination for my facilities, saving money in the future with a small investment today
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I have replaced 32 Watt tubes with ledradiant 18 Watt in the office and 175 Watt high bay with 54 Watt solid state lamps. I was skeptical, but my electric bill is 35% down.
I would like to commend Mr. Guillermo Pecyner and the LED Radiant crew, for their professionalism and knowledge in the transition of our lightning service...
LedRadiant is a world class company that treats their customers with respect. The expertise and attention to detail from LedRadiant really made my LED retrofit project go seamless.
Excellent service and product. The fluorescent lights in the restaurants have been changed to LED tubes, there were a total 225 none had problems, the ballast have been removed and now the lighting is double. Great attention from the owner, highly recomme
Great service and a great LED light selection......what a change these LED lights gave to my office
Love LEDRadiant's products! Eddy and James are very knowledgeable and helpful. Great prices and great products. Will buy more for the exterior. Love my new interior lighting! Second photo shows the difference the new LED lights make on the outside!!
Eddy is a gent, working with him has been a pleasure. Eddy really knowledgable about LEDs he helped me with all the different acronyms and technicals to help me with my project. I couldnt be happier with the results. Thank you Eddy and Team!
